12/17/2014 10:40 AM -0700
Letter From The President
In 1972, I had a good friend that lost his leg from a motorcycle accident. I watched the entire Prosthetic process from the very beginning. As the weeks turned into months, I could actually see the difference a Prosthesis made in my friendís life.
In 1978, I started my journey to become the best Prosthetist in the field. Needless to say I am not the best Prosthetist (although I strive to be the best) but by perfecting my patient care and having sustainable positive results, my journey will continue on a positive path. I personally believe that any item I place on a person should be of the highest quality to enable the most independence for that individual. If the product is wrong or doesnít fit properly, we must re-make the product. That is what separates my company from my past employment experiences.
In 2003 I decided that I wanted to make a real change in the way that patient care was provided in the O&P field. I opened a location in Arkansas and in 2005, I opened up in Memphis, TN. In 2007 I purchased the assets of Prosthetic and Pedorthic Associates, I also kept the key people from that company. By listening to patientís needs and offering the best Prosthetic care in the area, we have steadily increased our referral sources. I know that they can depend on our products and services. Our patient's very often refer patients to our facility. In 2012 we closed the Arkansas location so we could better serve the Memphis area. I am now the Secretary of the Tennessee Society of Orthotist and Prosthetist in a direct line toward the Presidency of our state's association.
I am accessible to all patients if requested. I may not be able to talk at the immediate time, but I will be able to follow-up with you at your request. I like to hear from our patients. From our patient surveys we have 98.8% total patient satisfaction.
Spears, CPO, FAAOP, President